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app bwin download | Diversão Ilimitada, Ganhos Incríveis: Caça-níqueis e Cassino
Absolutely Terrible Bookmaker
Absolutely terrible bookmaker.
Created an account, did
their welcome offer, was granted the free bets and back up bets, 1️⃣ to then be stake
restricted to 80p on every bet I attempted to place (with the free or back up 1️⃣ bets).
Contacted their live chat and was told I was no longer eligible for bonuses (despite
being given the bonuses 1️⃣ already).
I explained that this was not legal as they had not
informed me previously and can not impose restrictions on 1️⃣ my account for a bonus that I
had already qualified for. As you would expect I just had scripted responses 1️⃣ that did
not answer the questions I posed. I accept that you will not offer future bonuses,
however you can 1️⃣ not legally prevent me from placing free bets I had already fully
qualified for.
Later that day I received an email 1️⃣ stating that I was not eligible for
future offers but could use the "full value" of any free bets I 1️⃣ had already received.
If I had not of contacted live chat, this would have been the first I was told 1️⃣ of this.
When I responded to them to show that they were preventing me from using the "full
value" of 1️⃣ the bets, yet again I was told that I was not eligible for free bets, despite
them being on my 1️⃣ account but only being able to use 80p of them and not the "full
value".
I was then told that this 1️⃣ would be escalated to look into it further and I
would have a response in "24-48 hours". It has now 1️⃣ been a week and nearly 10 follow up
emails from me and I have heard nothing.
I have already raised a 1️⃣ case with IBAS, as
they are now ignoring my emails, when I point out that I was not able to 1️⃣ use the "full
value" of the free bets and will continue leaving negative reviews wherever
possible.
You have my contact details, 1️⃣ so feel free to get in touch to describe why
your non existent customer service feels it is suitable to 1️⃣ break the law and then
ignore me.
Date of experience : 05 November 2024
próxima:betspeed cnpj
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